OUTSOURCING STRATEGIES AND OPERATIONAL EFFICIENCY OF MAMBILLA BEVERAGES NIGERIA LTD., TARABA STATE
Keywords:
Outsourcing Strategies, Operational Efficiency, Information Technology Outsourcing, Logistics and Supply Chain Outsourcing, Human Resource OutsourcingAbstract
This study examines the relationship between outsourcing strategies and operational efficiency of Mambilla Beverages Nigeria Ltd., Taraba State. The research specifically focuses on three key outsourcing dimensions: Information Technology Outsourcing (ITO), Human Resource Outsourcing (HRO), and Logistics and Supply Chain Outsourcing, and their respective relationship with operational efficiency. A cross-sectional survey research design was employed, and data were collected using structured questionnaires from a sample of 113 respondents, derived from the company's workforce through a census sampling technique. The study utilized Pearson Product-Moment Correlation Coefficient to test the hypotheses. The results indicated a significant positive relationship between Information Technology Outsourcing (ITO) and operational efficiency thereby, demonstrating that outsourcing IT functions improves system performance, enhances data security, and enables the company to respond more effectively to technological advancements. Furthermore, the analysis revealed a strong positive correlation between Human Resource Outsourcing (HRO) and operational efficiency, highlighting the significant role of outsourcing HR functions in improving workforce management and reducing operational costs. On the other hand, Logistics and Supply Chain Outsourcing showed a moderate positive relationship with operational efficiency, suggesting that while outsourcing logistics functions has a meaningful impact, its effect is less pronounced compared to ITO and HRO. The study concludes that while outsourcing IT and HR services significantly boosts operational performance, optimizing logistics and supply chain processes requires further refinement. Recommendations include investing in IT infrastructure, enhancing in-house HR practices, and continuously evaluating logistics outsourcing arrangements to maximize efficiency and performance.Downloads
Published
2024-12-29
How to Cite
Sylvester, S., Siman, S., & Nwukabu, A. P. (2024). OUTSOURCING STRATEGIES AND OPERATIONAL EFFICIENCY OF MAMBILLA BEVERAGES NIGERIA LTD., TARABA STATE. FULafia International Journal of Business and Allied Studies, 2(4), 71–89. Retrieved from http://fijbas.org/index.php/FIJBAS/article/view/134
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